Patient information
Everything you need to feel prepared.
01
Your first appointment
Your first visit is mainly about getting to know you. There is no pressure to agree to any treatment on the day.
- 1
Arrival and welcome
Please arrive a few minutes early. The team will welcome you, check your details and answer any initial questions.
- 2
Medical and dental history
We ask about your general health, medications and previous dental care, as these can affect your treatment.
- 3
Your concerns
Your dentist will ask what brings you in and whether anything makes dental visits difficult for you.
- 4
Examination
A check of your teeth, gums and mouth. X-rays are only taken if they are likely to be useful, and the reason is explained first.
- 5
Findings and next steps
Your dentist explains what they found, any recommended treatment and alternatives, and answers your questions.
02
Preparing for your visit
A little preparation helps your appointment run smoothly and gives your dentist the information they need.
Helpful things to bring or know
- A list of any medications you take, including supplements
- Details of any allergies or relevant medical conditions
- Information about previous dental treatment, if you have it
- Any questions you would like to ask, written down if that helps
- Your preferred contact details for appointment confirmations
If you feel anxious about dental visits, let us know when you request your appointment. We can allow extra time and agree on a way for you to ask for a pause at any point.
03
Oral hygiene guidance
Simple daily habits make a meaningful difference. Your dentist or hygienist can tailor this advice to you.
Brush twice a day
Brush for about two minutes, morning and night, using a fluoride toothpaste and a soft-bristled brush.
Clean between your teeth
Use floss or interdental brushes once a day to reach areas a toothbrush cannot. Ask us which tools suit you.
Think about sugar
How often you have sugary food and drinks matters. Keeping them to mealtimes can help protect your teeth.
Replace your toothbrush
Change your toothbrush or brush head regularly, or sooner if the bristles become worn.
Keep regular check-ups
Routine visits help identify problems early. Your dentist will recommend an interval that suits you.
Notice changes
Bleeding gums, persistent sensitivity, ulcers that do not heal or other changes are worth discussing with a dentist.
04
Treatment aftercare
Always follow the specific instructions your dentist gives you. The guidance below is general.
After a professional clean
Your gums may feel slightly tender for a short time. Continue brushing gently and cleaning between your teeth. If tenderness persists or bleeding is significant, contact the clinic.
After a filling
If you had a local anaesthetic, avoid hot drinks and chewing until the numbness wears off to prevent accidental injury. Some temporary sensitivity can occur. Contact the clinic if your bite feels uneven or discomfort does not settle.
After a tooth extraction
Follow the specific instructions your dentist gives you. General guidance often includes avoiding rinsing vigorously, smoking or drinking through a straw for a period after the extraction. Contact the clinic if bleeding does not settle, or if pain increases after a few days.
After teeth whitening
Some people experience temporary sensitivity. Your dentist may suggest avoiding strongly coloured food and drink for a short period. Follow any product instructions you have been given.
When to contact the clinic
Contact the clinic if you have concerns after any treatment, including pain that is getting worse, swelling, a high temperature or bleeding that does not stop. Severe swelling or difficulty breathing or swallowing needs emergency medical care.
05
Common questions
Do I need a referral to book an appointment?
No referral is needed for a general dental appointment. You can request an appointment directly.
Can I bring someone with me to my appointment?
Yes. Many patients find it reassuring to bring a family member or friend. Please let the team know in advance if you would like someone to accompany you into the treatment room.
I feel anxious about dental visits. What can I do?
Let us know when you request your appointment. The team can take extra time to explain each step, agree on a signal for when you need a pause and move at a pace that feels manageable.
Does the information on this website replace a dental examination?
No. Information on this website is general and educational. It does not replace an examination or personalised advice from a qualified dental professional.
How do I change or cancel an appointment?
Please contact the clinic as early as possible if you need to change or cancel an appointment, so the time can be offered to another patient.
06
Contacting the clinic
To request an appointment, use the form on our Contact page. The team will get in touch to confirm a suitable time. For urgent concerns, contact the clinic directly rather than using the form.
Ready to take the next step towards a healthier smile?
Whether you are due a check-up or have a question about treatment, our team is here to help. Request an appointment or get in touch, and we will guide you from there.